Updates & support

Automatic updates

The app updates itself. When a new version is released it’s downloaded and applied in the background. If an update needs a restart, the app will let you know. Some releases are required — trading stays locked until the app is current, so it never runs against a market it no longer matches.

Getting help

• Start with the FAQ — it covers the most common questions.
• Browse the rest of the documentation for setup and configuration help.
• For anything else, contact support from your account page — signing in helps us find your account faster.

Before contacting support

To help us help you quickly, it’s useful to note:

• What you were trying to do.
• What you expected to happen, and what happened instead.
• Whether the app showed any message.

Your data

Your settings, market API key and Steam secrets live on your device, encrypted and tied to your account — we never receive them. Reinstalling or moving machines is safe: sign in again, set your market up again in Operators, and import your authenticator bundle. See Auto-confirm & trade confirmations.