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Terms of Service

Last updated: 26 September 2026

These terms are the agreement between you and SkinAuto ("we", "us") for the SkinAuto website, account and desktop app (together, the "Service"). By creating an account, paying for a subscription or using the app, you accept them. If you do not accept them, do not use the Service.

Please read sections 6, 7 and 10 especially carefully. They cover the risk you take on when you let software trade for you, and the limits of what we are liable for.

1. Who we are and how to reach us

SkinAuto is operated privately by an individual trader. All contact about the Service — support, billing, legal notices and data-protection requests — goes to [email protected], and we treat that address as the official channel for notices to us.

We do not publish our name, address or place of establishment here. We will provide our full legal identity, address and country on written request to that address, and we provide them wherever the law requires it — including to a consumer who needs them to exercise a legal right, and to a court or public authority.

2. What the Service is

SkinAuto is a desktop application that automates skin trading on third-party marketplaces on your behalf. It runs on your own computer, using your own accounts and your own credentials, and only while it is running. The systems it supports, and what it needs to run on, are described on this website and may change. Our servers verify your subscription, deliver updates, take your payment and keep the records described in section 13 — nothing about your trading, your items or your credentials.

We are not a marketplace, a broker, a custodian or a payment service. We never hold your items, your marketplace balance or your money. Every trade the app makes is a trade you instructed it to make by configuring it.

3. Eligibility and your account

  • You must be at least 18 years old and legally able to enter into this agreement.
  • You must not be located in, or use the Service from, a country subject to comprehensive sanctions, and you must not be a person that applicable sanctions lists prohibit us from dealing with.
  • One account is for one person. Keep your sign-in credentials confidential; you are responsible for what happens under your account.
  • A subscription licenses one computer at a time, not one account. The app records a device fingerprint to enforce that, and you can move the licence to a different computer a limited number of times each week — the app shows your allowance and when it resets. Attempting to defeat either limit is a breach of these terms.
  • Give us an email address you actually read — it is how we reach you about your account.

4. Subscriptions, payment and price

  • Access to trading requires an active subscription. You can install the app, sign in and configure everything without one; starting or continuing to buy and sell is what requires it.
  • Payment is in cryptocurrency through our payment provider. Your subscription activates when the payment is confirmed on-chain, not when you submit it. An invoice you underpay does not activate anything, and the shortfall is not refundable — pay the amount the invoice asks for.
  • There is no automatic renewal and nothing is ever charged to you automatically. A crypto payment cannot be taken without your action, so each term is a separate purchase that you choose to make.
  • A term runs for the number of days stated on the plan you bought. If you buy while a term is still running, the new days are added to what is left of it, so you lose nothing by renewing early. You can only buy the next term inside the final days of the current one: until then the plans are simply not offered on your account page.
  • We may change prices at any time. A change never affects a term you have already paid for — it applies to purchases made after it takes effect.
  • Network and provider fees for sending a payment are yours to pay, and are not part of the subscription price.

5. No refunds

All payments are final and we do not give refunds. Crypto payments cannot be reversed or charged back, so once a term is paid and activated there is no mechanism to undo it.

By buying a subscription you ask us to begin providing the Service immediately, and you acknowledge that once it has begun you lose any right of withdrawal or cooling-off period that would otherwise apply to a digital service.

If something actually went wrong — you paid and your subscription did not activate, or you were charged twice — that is a mistake to fix rather than a refund, and we will fix it. Contact support with the payment details.

6. Third-party marketplaces are your responsibility

This is the most important thing in these terms.

  • Automated trading may breach the rules of the venues you trade on. The Steam Subscriber Agreement prohibits using automated software with Steam. Other marketplaces have their own rules. It is your decision whether to use automation on your accounts, and your responsibility to comply with every agreement you have with those venues and with the law that applies to you.
  • Your accounts can be restricted, suspended or banned, and your items and balances can be lost as a result. That outcome is a risk you accept by using the Service. We do not indemnify you against it and we cannot appeal it for you.
  • We make no claim that the Service is undetectable, permitted, safe from enforcement or approved by any venue. We do not offer, and will not add, features whose purpose is to evade detection.
  • We do not control those venues. They can change their APIs, fees, rules or availability at any time, which may break features or make them stop working without notice. That is not a defect in the Service.

7. Trading risk

  • The app acts on its own within the limits you configure. If you configure it wrongly, it will do the wrong thing faithfully and quickly. Review your settings before you enable trading, and start with small quantities.
  • Skin prices move, markets are illiquid and fees change. You can lose money. We do not promise profit, a rate of return, a fill, a sale or any particular price.
  • Software has bugs, computers lose power and networks fail. A trade may be missed, duplicated, priced unexpectedly or left incomplete. Do not run the Service with funds or inventory you cannot afford to lose.
  • Automated decisions are final in the market even when they are mistakes. A placed order or a completed sale generally cannot be recalled.

8. Your Steam credentials and authenticator secrets

To trade for you, the app needs access to your marketplace accounts and, if you enable it, your Steam mobile-authenticator secrets so it can confirm trades without you.

  • Those secrets are encrypted and stored on your own machine. They are never sent to our servers, and we cannot read them, recover them or reset them for you.
  • Keeping your own backups — including your Steam revocation code — is your responsibility. If you lose your machine and your backups, we cannot restore access to your authenticator, and recovering the account is a matter between you and the venue.
  • You are responsible for the security of the machine you run the app on.

9. Acceptable use

You agree not to:

  • share, resell, sublicense, rent or redistribute the Service, your licence or your account to anyone else;
  • circumvent, disable or tamper with subscription checks, device limits, update delivery or any other protective measure;
  • copy, modify, decompile or reverse engineer the app, except to the narrow extent that applicable law expressly permits despite this restriction;
  • attack, overload, probe or scrape our servers, or use the Service to attack or defraud anyone else;
  • use the Service for money laundering, sanctions evasion, or any unlawful purpose.

The app is licensed, not sold. You get a personal, non-exclusive, non-transferable, revocable licence to use it for as long as these terms allow. Everything in the Service — software, name, site content — stays ours.

10. No warranty, and the limit of our liability

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent the law allows. We do not warrant that it will be uninterrupted, error-free, compatible with any venue, or fit for any particular purpose, and we do not warrant any trading outcome.

We are not liable for:

  • trading losses, missed opportunities, mispriced orders or unsold inventory;
  • suspension, restriction or banning of your accounts on any marketplace, or loss of items, balances or account value that follows;
  • anything a third party does or fails to do — a marketplace, Steam, a payment provider, a blockchain network or your internet provider;
  • loss or corruption of data on your machine, or loss of credentials, authenticator secrets or backups;
  • indirect, incidental, special, consequential or punitive damages, or lost profits or goodwill.

Our total liability to you for all claims taken together is limited to the subscription fees you actually paid us in the three months before the event giving rise to the claim. If you have paid us nothing, our liability is limited to nothing.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for gross or intentional wrongdoing. If you use the Service as a consumer, you keep every right your local law gives you that cannot be waived by agreement, and nothing here is intended to restrict those rights.

11. Changes to the Service

We develop the Service continuously. We may add, change, disable or remove features, and we may require you to run a current version of the app — the app updates itself and may refuse to trade on an outdated version. Where a change removes something you rely on, we will try to give reasonable notice, but we may act immediately when security, legal exposure or a venue's requirements demand it.

The Service depends on our servers to verify your subscription. We aim to keep them available but do not guarantee any level of uptime.

12. Suspension and termination

  • You can stop at any time by not buying another term. Your access to trading ends when your current term expires. Data on your own machine stays on your machine.
  • We may suspend or terminate your access — without a refund — if you breach these terms, abuse the Service or our servers, attempt fraud, or if we are legally required to.
  • We may discontinue the Service as a whole. If we do, we will not charge for a term beginning after the announcement.
  • Sections 5 to 10 survive termination.

13. Privacy

We handle your personal data — your email address, an account identifier, a device fingerprint and your payment records — as described in our privacy policy. Your marketplace credentials and authenticator secrets are not part of that: as section 8 says, they never leave your machine.

14. Changes to these terms

We may update these terms. The date at the top always shows the current version. If a change materially affects your rights, we will tell you by email or in the app before it takes effect. Continuing to use the Service after a change means you accept the updated terms; if you do not accept them, stop using the Service and do not buy another term.

15. Governing law and disputes

These terms, and any dispute arising out of them or the Service, are governed by the law of the country in which the operator is established, and its courts have jurisdiction. That country is not published here; we will identify it on written request, and we identify it wherever the law requires. If you are a consumer, this does not deprive you of the protection of mandatory consumer-protection rules of your country of residence, or of the right to bring proceedings there where your local law gives you that right.

Before starting formal proceedings, please contact us at [email protected] — most problems are faster to fix than to litigate.

16. General

  • These terms, together with the privacy policy, are the entire agreement between us about the Service.
  • If any part of them is unenforceable, the rest stays in force and the unenforceable part applies to the greatest extent the law allows.
  • Not enforcing a term straight away does not waive it.
  • You may not transfer your rights under these terms. We may transfer ours to a successor that takes over the Service, provided your rights are not reduced.
  • We are not liable for failure to perform caused by events outside our reasonable control.
  • These terms are written in English, and the English version governs.

Security reports

If you find a vulnerability — particularly anything touching credential or authenticator storage — please report it to [email protected] before disclosing it publicly, and give us a reasonable chance to fix it. We will not pursue you for good-faith research that respects other users' data and accounts.